id: "CP-08(03)" title: "Separation of Primary and Alternate Providers" family: "CP" family_name: "Contingency Planning" sort_id: "cp-08.03" priority: "P2" implementation_level: "organization" parent: "CP-08" enhancement: True
Statement
Obtain alternate telecommunications services from providers that are separated from primary service providers to reduce susceptibility to the same threats.
Guidance
Threats that affect telecommunications services are defined in organizational assessments of risk and include natural disasters, structural failures, cyber or physical attacks, and errors of omission or commission. Organizations can reduce common susceptibilities by minimizing shared infrastructure among telecommunications service providers and achieving sufficient geographic separation between services. Organizations may consider using a single service provider in situations where the service provider can provide alternate telecommunications services that meet the separation needs addressed in the risk assessment.
Assessment Objective
alternate telecommunications services from providers that are separated from primary service providers are obtained to reduce susceptibility to the same threats.
Contingency planning policy
procedures addressing primary and alternate telecommunications services
contingency plan
primary and alternate telecommunications service agreements
alternate telecommunications service provider site
primary telecommunications service provider site
other relevant documents or records
Organizational personnel with contingency plan telecommunications responsibilities
organizational personnel with system recovery responsibilities
primary and alternate telecommunications service providers
organizational personnel with information security responsibilities