id: "CP-08(04)" title: "Provider Contingency Plan" family: "CP" family_name: "Contingency Planning" sort_id: "cp-08.04" priority: "P2" implementation_level: "organization" parent: "CP-08" enhancement: True


Require primary and alternate telecommunications service providers to have contingency plans;

Review provider contingency plans to ensure that the plans meet organizational contingency requirements; and

Obtain evidence of contingency testing and training by providers {{ insert: param, cp-8.4_prm_1 }}.

Guidance

Reviews of provider contingency plans consider the proprietary nature of such plans. In some situations, a summary of provider contingency plans may be sufficient evidence for organizations to satisfy the review requirement. Telecommunications service providers may also participate in ongoing disaster recovery exercises in coordination with the Department of Homeland Security and state and local governments. Organizations may use these types of activities to satisfy evidentiary requirements related to service provider contingency plan reviews, testing, and training.

Assessment Objective: primary telecommunications service providers are required to have contingency plans;

Assessment Objective: alternate telecommunications service providers are required to have contingency plans;

Assessment Objective: provider contingency plans are reviewed to ensure that the plans meet organizational contingency requirements;

Assessment Objective: evidence of contingency testing by providers is obtained {{ insert: param, cp-08.04_odp.01 }}.

Assessment Objective: evidence of contingency training by providers is obtained {{ insert: param, cp-08.04_odp.02 }}.

Contingency planning policy

procedures addressing primary and alternate telecommunications services

contingency plan

provider contingency plans

evidence of contingency testing/training by providers

primary and alternate telecommunications service agreements

system security plan

other relevant documents or records

Organizational personnel with contingency planning, plan implementation, and testing responsibilities

primary and alternate telecommunications service providers

organizational personnel with information security responsibilities

organizational personnel with responsibility for acquisitions/contractual agreements