id: "IR-07(01)" title: "Automation Support for Availability of Information and Support" family: "IR" family_name: "Incident Response" sort_id: "ir-07.01" priority: "P2" implementation_level: "organization" parent: "IR-07" enhancement: True
Statement
Increase the availability of incident response information and support using {{ insert: param, ir-07.01_odp }}.
Guidance
Automated mechanisms can provide a push or pull capability for users to obtain incident response assistance. For example, individuals may have access to a website to query the assistance capability, or the assistance capability can proactively send incident response information to users (general distribution or targeted) as part of increasing understanding of current response capabilities and support.
Assessment Objective
the availability of incident response information and support is increased using {{ insert: param, ir-07.01_odp }}.
Incident response policy
procedures addressing incident response assistance
automated mechanisms supporting incident response support and assistance
system design documentation
system configuration settings and associated documentation
incident response plan
system security plan
other relevant documents or records
Organizational personnel with incident response support and assistance responsibilities
organizational personnel with access to incident response support and assistance capability
organizational personnel with information security responsibilities
Organizational processes for incident response assistance
automated mechanisms supporting and/or implementing an increase in the availability of incident response information and support