id: "MA-05(01)" title: "Individuals Without Appropriate Access" family: "MA" family_name: "Maintenance" sort_id: "ma-05.01" priority: "P2" implementation_level: "organization" parent: "MA-05" enhancement: True
Implement procedures for the use of maintenance personnel that lack appropriate security clearances or are not U.S. citizens, that include the following requirements:
Maintenance personnel who do not have needed access authorizations, clearances, or formal access approvals are escorted and supervised during the performance of maintenance and diagnostic activities on the system by approved organizational personnel who are fully cleared, have appropriate access authorizations, and are technically qualified; and
Prior to initiating maintenance or diagnostic activities by personnel who do not have needed access authorizations, clearances or formal access approvals, all volatile information storage components within the system are sanitized and all nonvolatile storage media are removed or physically disconnected from the system and secured; and
Develop and implement {{ insert: param, ma-05.01_odp }} in the event a system component cannot be sanitized, removed, or disconnected from the system.
Guidance
Procedures for individuals who lack appropriate security clearances or who are not U.S. citizens are intended to deny visual and electronic access to classified or controlled unclassified information contained on organizational systems. Procedures for the use of maintenance personnel can be documented in security plans for the systems.
Assessment Objective: procedures for the use of maintenance personnel who lack appropriate security clearances or are not U.S. citizens are implemented and include approved organizational personnel who are fully cleared, have appropriate access authorizations, and are technically qualified escorting and supervising maintenance personnel without the needed access authorization during the performance of maintenance and diagnostic activities;
Assessment Objective: procedures for the use of maintenance personnel who lack appropriate security clearances or are not U.S. citizens are implemented and include all volatile information storage components within the system being sanitized and all non-volatile storage media being removed or physically disconnected from the system and secured prior to initiating maintenance or diagnostic activities;
Assessment Objective: {{ insert: param, ma-05.01_odp }} are developed and implemented in the event that a system cannot be sanitized, removed, or disconnected from the system.
Maintenance policy
procedures addressing maintenance personnel
system media protection policy
physical and environmental protection policy
list of maintenance personnel requiring escort/supervision
maintenance records
access control records
system security plan
other relevant documents or records
Organizational personnel with system maintenance responsibilities
organizational personnel with personnel security responsibilities
organizational personnel with physical access control responsibilities
organizational personnel with information security responsibilities
organizational personnel responsible for media sanitization
system/network administrators
Organizational processes for managing maintenance personnel without appropriate access
mechanisms supporting and/or implementing alternative security safeguards
mechanisms supporting and/or implementing information storage component sanitization