id: "SI-11" title: "Error Handling" family: "SI" family_name: "System and Information Integrity" sort_id: "si-11" priority: "P1" implementation_level: "system"


Generate error messages that provide information necessary for corrective actions without revealing information that could be exploited; and

Reveal error messages only to {{ insert: param, si-11_odp }}.

Guidance

Organizations consider the structure and content of error messages. The extent to which systems can handle error conditions is guided and informed by organizational policy and operational requirements. Exploitable information includes stack traces and implementation details; erroneous logon attempts with passwords mistakenly entered as the username; mission or business information that can be derived from, if not stated explicitly by, the information recorded; and personally identifiable information, such as account numbers, social security numbers, and credit card numbers. Error messages may also provide a covert channel for transmitting information.

Assessment Objective: error messages that provide the information necessary for corrective actions are generated without revealing information that could be exploited;

Assessment Objective: error messages are revealed only to {{ insert: param, si-11_odp }}.

System and information integrity policy

system and information integrity procedures

procedures addressing system error handling

system design documentation

system configuration settings and associated documentation

documentation providing the structure and content of error messages

system audit records

system security plan

other relevant documents or records

Organizational personnel responsible for information input validation

organizational personnel with information security responsibilities

system/network administrators

system developer

Organizational processes for error handling

automated mechanisms supporting and/or implementing error handling

automated mechanisms supporting and/or implementing the management of error messages