id: "SI-18(04)" title: "Individual Requests" family: "SI" family_name: "System and Information Integrity" sort_id: "si-18.04" priority: "P1" implementation_level: "system" parent: "SI-18" enhancement: True
Statement
Correct or delete personally identifiable information upon request by individuals or their designated representatives.
Guidance
Inaccurate personally identifiable information maintained by organizations may cause problems for individuals, especially in those business functions where inaccurate information may result in inappropriate decisions or the denial of benefits and services to individuals. Even correct information, in certain circumstances, can cause problems for individuals that outweigh the benefits of an organization maintaining the information. Organizations use discretion when determining if personally identifiable information is to be corrected or deleted based on the scope of requests, the changes sought, the impact of the changes, and laws, regulations, and policies. Organizational personnel consult with the senior agency official for privacy and legal counsel regarding appropriate instances of correction or deletion.
Assessment Objective
personally identifiable information is corrected or deleted upon request by individuals or their designated representatives.
System and information integrity policy
system and information integrity procedures
personally identifiable information processing policy
system configuration
individual requests
records of correction or deletion actions performed
system audit records
system security plan
privacy plan
privacy impact assessment
privacy risk assessment documentation
other relevant documents or records
Organizational personnel responsible for responding to individual requests for personally identifiable information correction or deletion
organizational personnel with information security and privacy responsibilities
Request mechanisms
automated mechanisms supporting and/or implementing individual requests for correction or deletion